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Getting error message regarding "authentication server" error or "please try again later"

Pac-12 Support
posted this on September 12, 2012 06:06 PM

If you are running into this while using Safari or Chrome,  you will need to make adjustments to your cookie settings.  

Please enable third-party cookies in your browser and try again. Tips are provided below for locating the third-party cookie settings on some common browsers:

Microsoft Internet Explorer 9
Tools (gear icon) -> Internet Options -> Privacy tab -> Advanced -> Check "Override automatic cookie handling", check "Always allow session cookies", and Accept both First-party and Third-party cookies

Apple Safari
Settings -> Preferences -> Privacy -> Block Cookies -> Select "Never"

Mozilla Firefox
Options -> Privacy -> History (Firefox will) -> Use custom settings -> Check "Accept cookies from sites" and check "Accept third party cookies"

Google Chrome
Wrench icon -> Settings -> Show Advanced Settings -> Privacy -> Content Settings -> Cookies -> Uncheck "Block third-party cookies"

You can download the latest version of the major browsers at the links below:

 
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